US01 - MATTR Production Status

US01 - MATTR Production Status

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Sep 27, 2026 1:06 AM UTC Resolved after 22d

[Jira Service Management] Increase in Http Status 500 on pre-authorized offer endpoint

Impacted:
Issuance - mDL/mDoc

Updates

  • Oct 18, 2026 8:23 PM UTC

    This incident has been resolved. All affected services are now operating normally.

    Resolved
  • Oct 18, 2026 8:23 PM UTC (less than 1 second earlier)

    This incident has been closed. All services are operating normally.

    Resolved
  • Sep 27, 2026 2:21 AM UTC (3 weeks, 18 hours, and 1 minute earlier)

    Pre-authorised Issuance flows have returned to normal, no further errors noted.

    Resolved
  • Sep 27, 2026 1:06 AM UTC (1 hour and 14 minutes earlier)

    We are currently investigating an issue with timeouts on credential configuration endpoints

    Investigating